Expedia: The guy in the customer service cancelled * hot...
A Expedia customer review by GetHuman user ~San Jose, CR from November 20th, 2017
Background on ~San Jose, CR's case
GetHuman: ~San Jose, CR - can you tell our other Expedia customers when your case took place?
~San Jose, CR: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~San Jose, CR a list of common Expedia problems)
~San Jose, CR: "Find Itinerary" was why I was trying to call.
~San Jose, CR's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~San Jose, CR: The guy in the customer service cancelled * hotel reservation for me for my trip in Lima . I had zero trouble, thanks for the posting. What a life safer!!!
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~San Jose, CR: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~San Jose, CR: I'd give them a two out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~San Jose, CR: For that I would say five out of five.
GetHuman: And finally- any advice for other Expedia customers?
~San Jose, CR: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~San Jose, CR taken from his Expedia customer service problem that occurred on November 12th, 2017.