Expedia: There was no locking room at the hotel and they...
A Expedia customer review by GetHuman user ~Angry Michael from November 23rd, 2017
Background on ~Angry Michael 's case
GetHuman: ~Angry Michael - can you tell our other Expedia customers when your case took place?
~Angry Michael : Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to Expedia, and if so, how?
GetHuman: And which of these common Expedia customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Michael a list of common Expedia problems)
~Angry Michael : "Refund" was why I was trying to call.
~Angry Michael 's review of Expedia customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Michael : There was no locking room at the hotel and they told us to call Expedia and tell them they will not charge Expedia. By the time they called the hotel, they kept my money. And I NEVER STAYED ONE NIGH!
GetHuman: Let's quantify your experience contacting Expedia. On a scale of 1 to 5, how easy is it go get help on a Expedia problem?
~Angry Michael : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Michael : I'd give them a five out of five on communication.
GetHuman: And what about Expedia's ability to quickly and effectively address your problem?
~Angry Michael : For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia customers?
~Angry Michael : Call them early in the day or late. Don't forget any personal or account information you might need for Expedia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Michael taken from his Expedia customer service problem that occurred on November 21st, 2017.