Facebook: How can I answer this when I am un able to writ...
A Facebook customer review by GetHuman user ~Bernadette Colbruno from November 27th, 2017
Background on ~Bernadette Colbruno's case
GetHuman: ~Bernadette Colbruno - can you tell our other Facebook customers when your case took place?
~Bernadette Colbruno: Yup. It was evening, on November 25th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Bernadette Colbruno a list of common Facebook problems)
~Bernadette Colbruno: "Business Page" was why I was trying to contact.
~Bernadette Colbruno's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bernadette Colbruno: How can I answer this when I am un able to write my problem down & it is bad. I have been trying to get into my Face Book account for over a week now Please help me!!!!! *-( :-(
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Bernadette Colbruno: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bernadette Colbruno: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Bernadette Colbruno: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Bernadette Colbruno: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bernadette Colbruno taken from his Facebook customer service problem that occurred on November 25th, 2017.