Familychristian.com: I called two days and never got a representativ...
A Familychristian.com customer review by GetHuman user ~Rose from November 25th, 2017
Background on ~Rose's case
GetHuman: ~Rose - can you tell our other Familychristian.com customers when your case took place?
~Rose: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Familychristian.com, and if so, how?
GetHuman: And which of these common Familychristian.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Rose a list of common Familychristian.com problems)
~Rose: "Warranty claim" was why I was trying to call.
~Rose's review of Familychristian.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Familychristian.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rose: I called two days and never got a representative on the line. As a Christian organization you should be mindful of how you represent Jesus's standard of excellent service.
GetHuman: Let's quantify your experience contacting Familychristian.com. On a scale of 1 to 5, how easy is it go get help on a Familychristian.com problem?
~Rose: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rose: I'd give them a three out of five on communication.
GetHuman: And what about Familychristian.com's ability to quickly and effectively address your problem?
~Rose: For that I would say two out of five.
GetHuman: And finally- any advice for other Familychristian.com customers?
~Rose: Call them early in the day or late. Don't forget any personal or account information you might need for Familychristian.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rose taken from his Familychristian.com customer service problem that occurred on November 19th, 2017.