Familychristian.com: I called your service center last Friday. Told...

A Familychristian.com customer review by GetHuman user ~John Vance from November 21st, 2017

Background on ~John Vance's case

GetHuman: ~John Vance - can you tell our other Familychristian.com customers when your case took place?
~John Vance: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Familychristian.com, and if so, how?
~John Vance: I used the 888-319-0319 number I found for on the GetHuman Familychristian.com customer phone number page I was on: Familychristian.com Customer Service Phone Number
GetHuman: And which of these common Familychristian.com customer issues best describes the reason you wanted to talk to them?
(Shows ~John Vance a list of common Familychristian.com problems)
~John Vance: "Complaint" was why I was trying to call.

~John Vance's review of Familychristian.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Familychristian.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Vance: I called your service center last Friday. Told them I had sent back * cds sent in error.The order ******** was supposed to be processed and a refund credited to my Visa account. No activity yet. What happened? John Vance, **** D'Andre Dr. *****
GetHuman: Let's quantify your experience contacting Familychristian.com. On a scale of 1 to 5, how easy is it go get help on a Familychristian.com problem?
~John Vance: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Vance: I'd give them a one out of five on communication.
GetHuman: And what about Familychristian.com's ability to quickly and effectively address your problem?
~John Vance: For that I would say one out of five.
GetHuman: And finally- any advice for other Familychristian.com customers?
~John Vance: Call them early in the day or late. Don't forget any personal or account information you might need for Familychristian.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Vance taken from his Familychristian.com customer service problem that occurred on November 16th, 2017.

Familychristian.com

1.00 of 5 stars | 9 reviews

~John Vance's Familychristian.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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