Fannie Mae: If you havent figured out yet, the realtors tha...
A Fannie Mae customer review by GetHuman user ~Totaly disgusted with our gove from November 26th, 2017
Background on ~Totaly disgusted with our gove's case
GetHuman: ~Totaly disgusted with our gove - can you tell our other Fannie Mae customers when your case took place?
~Totaly disgusted with our gove: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Fannie Mae, and if so, how?
GetHuman: And which of these common Fannie Mae customer issues best describes the reason you wanted to talk to them?
(Shows ~Totaly disgusted with our gove a list of common Fannie Mae problems)
~Totaly disgusted with our gove: "Repayment question" was why I was trying to call.
~Totaly disgusted with our gove's review of Fannie Mae customer service
GetHuman: So how would you sum up your experience for GetHuman's Fannie Mae customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Totaly disgusted with our gove: If you havent figured out yet, the realtors that are tied in with Fannie Mae are on the take. They hold on to the properties for their investor clients and get kickbacks under the table to sell it to them versus a hard working American man that has helped to build this country only to find out he is at the back of the line when it comes to purchasing a property that he not only likes, but is presently renting...Wouldnt you think it would make sense to sell to the guy who already is in it and furnished the place?? I am getting a hold of a senior manager or a politician to tell them my story for sure!
GetHuman: Let's quantify your experience contacting Fannie Mae. On a scale of 1 to 5, how easy is it go get help on a Fannie Mae problem?
~Totaly disgusted with our gove: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Totaly disgusted with our gove: I'd give them a three out of five on communication.
GetHuman: And what about Fannie Mae's ability to quickly and effectively address your problem?
~Totaly disgusted with our gove: For that I would say four out of five.
GetHuman: And finally- any advice for other Fannie Mae customers?
~Totaly disgusted with our gove: Call them early in the day or late. Don't forget any personal or account information you might need for Fannie Mae to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Totaly disgusted with our gove taken from his Fannie Mae customer service problem that occurred on November 22nd, 2017.