Fifth Third Bank: I had to speak with * different departments to...
A Fifth Third Bank customer review by GetHuman user ~Michael from November 8th, 2017
Background on ~Michael's case
GetHuman: ~Michael - can you tell our other Fifth Third Bank customers when your case took place?
~Michael: Yeah. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Fifth Third Bank, and if so, how?
GetHuman: And which of these common Fifth Third Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael a list of common Fifth Third Bank problems)
~Michael: "Question" was why I was trying to call.
~Michael's review of Fifth Third Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Fifth Third Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael: I had to speak with * different departments to narrow down the answer to my question, but each one was very friendly, and the last (auto bill-payer dept) was extremely friendly and helpful.
GetHuman: Let's quantify your experience contacting Fifth Third Bank. On a scale of 1 to 5, how easy is it go get help on a Fifth Third Bank problem?
~Michael: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael: I'd give them a one out of five on communication.
GetHuman: And what about Fifth Third Bank's ability to quickly and effectively address your problem?
~Michael: For that I would say two out of five.
GetHuman: And finally- any advice for other Fifth Third Bank customers?
~Michael: Call them early in the day or late. Don't forget any personal or account information you might need for Fifth Third Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael taken from his Fifth Third Bank customer service problem that occurred on October 31st, 2017.