Findthebest.com: They don't answer the phone and the email suppo...
A Findthebest.com customer review by GetHuman user ~topdog from November 25th, 2017
Background on ~topdog's case
GetHuman: ~topdog - can you tell our other Findthebest.com customers when your case took place?
~topdog: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to Findthebest.com, and if so, how?
GetHuman: And which of these common Findthebest.com customer issues best describes the reason you wanted to talk to them?
(Shows ~topdog a list of common Findthebest.com problems)
~topdog: "None of those really matches why I wanted to call Findthebest.com that day." was why I was trying to call.
~topdog's review of Findthebest.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Findthebest.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~topdog: They don't answer the phone and the email support tickets don't get completed properly. When you submit that it did not solve the problem nothing happens. Zero follow up.
GetHuman: Let's quantify your experience contacting Findthebest.com. On a scale of 1 to 5, how easy is it go get help on a Findthebest.com problem?
~topdog: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~topdog: I'd give them a three out of five on communication.
GetHuman: And what about Findthebest.com's ability to quickly and effectively address your problem?
~topdog: For that I would say one out of five.
GetHuman: And finally- any advice for other Findthebest.com customers?
~topdog: Call them early in the day or late. Don't forget any personal or account information you might need for Findthebest.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~topdog taken from his Findthebest.com customer service problem that occurred on November 20th, 2017.
Findthebest.com
1.00 of 5 stars | 7 reviews
~topdog's Findthebest.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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