Fingerhut: I've try over and over to get a hold of you I h...

A Fingerhut customer review by GetHuman user ~Delmer Lloyd from November 14th, 2017

Background on ~Delmer Lloyd's case

GetHuman: ~Delmer Lloyd - can you tell our other Fingerhut customers when your case took place?
~Delmer Lloyd: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
~Delmer Lloyd: I used the 800-208-2500 number I found for on the GetHuman Fingerhut customer phone number page I was on: Fingerhut Customer Service Phone Number
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Delmer Lloyd a list of common Fingerhut problems)
~Delmer Lloyd: "Make a purchase" was why I was trying to call.

~Delmer Lloyd's review of Fingerhut customer service

GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Delmer Lloyd: I've try over and over to get a hold of you I haven't revived a bill from you I don't remember my account * and have not been able to make payments on the Fuji camera going on two months I don't even know what email address you have on me . My name is Delmer Umbenhower I reside at **** s.e. Henry Street, Rm.*** Portland Oregon, *****-****
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Delmer Lloyd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Delmer Lloyd: I'd give them a two out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Delmer Lloyd: For that I would say five out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Delmer Lloyd: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Delmer Lloyd taken from his Fingerhut customer service problem that occurred on November 10th, 2017.

Fingerhut

2.00 of 5 stars | 126 reviews

~Delmer Lloyd's Fingerhut Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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