Fingerhut: Woman was foreign I could barely understand her.
A Fingerhut customer review by GetHuman user ~Don Juan from November 24th, 2017
Background on ~Don Juan 's case
GetHuman: ~Don Juan - can you tell our other Fingerhut customers when your case took place?
~Don Juan : Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Don Juan a list of common Fingerhut problems)
~Don Juan : "Make a purchase" was why I was trying to call.
~Don Juan 's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don Juan : Woman was foreign I could barely understand her.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Don Juan : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don Juan : I'd give them a four out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Don Juan : For that I would say one out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Don Juan : Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don Juan taken from his Fingerhut customer service problem that occurred on November 17th, 2017.