Flagstuff.com: Notice there are absolutely NO good reviews reg...
A Flagstuff.com customer review by GetHuman user ~bula sue from November 11th, 2017
Background on ~bula sue's case
GetHuman: ~bula sue - can you tell our other Flagstuff.com customers when your case took place?
~bula sue: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Flagstuff.com, and if so, how?
GetHuman: And which of these common Flagstuff.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bula sue a list of common Flagstuff.com problems)
~bula sue: "Overcharge/Strange charge" was why I was trying to call.
~bula sue's review of Flagstuff.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Flagstuff.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bula sue: Notice there are absolutely NO good reviews regarding this company. I placed an order in May and just found out they cancelled the order from my credit card statement. In the meantime I've sent numerous emails regarding the status of my order along with daily phone calls, of course, no one answers, only dealt with an automated response. DO NOT DO BUSINESS WITH THIS COMPANY. Unfortunately more times than not people will have to find out on their own how bad this company is.
GetHuman: Let's quantify your experience contacting Flagstuff.com. On a scale of 1 to 5, how easy is it go get help on a Flagstuff.com problem?
~bula sue: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bula sue: I'd give them a one out of five on communication.
GetHuman: And what about Flagstuff.com's ability to quickly and effectively address your problem?
~bula sue: For that I would say one out of five.
GetHuman: And finally- any advice for other Flagstuff.com customers?
~bula sue: Call them early in the day or late. Don't forget any personal or account information you might need for Flagstuff.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bula sue taken from his Flagstuff.com customer service problem that occurred on November 7th, 2017.