Florida Department of Children & Families: It is absolutely horrible, as a Florida citizen...
A Florida Department of Children & Families customer review by GetHuman user ~david from November 10th, 2017
Background on ~david's case
GetHuman: ~david - can you tell our other Florida Department of Children & Families customers when your case took place?
~david: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~david a list of common Florida Department of Children & Families problems)
~david: "Complaint" was why I was trying to call.
~david's review of Florida Department of Children & Families customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~david: It is absolutely horrible, as a Florida citizen i am appalled at the service, the employees dont seem to care, or shows no passion or concern for those that are trying to get information. For example they sent me a letter for an fact to face interview, and the address was a PO Box No. I could not get anyone to get me a physical address for the interview. Could you believe that?
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~david: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~david: I'd give them a one out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~david: For that I would say four out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~david: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~david taken from his Florida Department of Children & Families customer service problem that occurred on November 5th, 2017.