Florida Department of Children & Families: I am on hold for the longest. When I speak to s...
A Florida Department of Children & Families customer review by GetHuman user ~Jon from November 13th, 2017
Background on ~Jon's case
GetHuman: ~Jon - can you tell our other Florida Department of Children & Families customers when your case took place?
~Jon: Yes I can. It was afternoon, on November 10th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~Jon a list of common Florida Department of Children & Families problems)
~Jon: "Benefits" was why I was trying to call.
~Jon's review of Florida Department of Children & Families customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jon: I am on hold for the longest. When I speak to someone I tell them what I need and on hold then I "disconnect".
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~Jon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jon: I'd give them a three out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~Jon: For that I would say two out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~Jon: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jon taken from his Florida Department of Children & Families customer service problem that occurred on November 10th, 2017.