Florsheim: Wow! I wish every business would provide servi...
A Florsheim customer review by GetHuman user ~Jim H from November 14th, 2017
Background on ~Jim H's case
GetHuman: ~Jim H - can you tell our other Florsheim customers when your case took place?
~Jim H: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to Florsheim, and if so, how?
GetHuman: And which of these common Florsheim customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim H a list of common Florsheim problems)
~Jim H: "Change order" was why I was trying to call.
~Jim H's review of Florsheim customer service
GetHuman: So how would you sum up your experience for GetHuman's Florsheim customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim H: Wow! I wish every business would provide service as quickly and easily as this. It was very nice to speak to a live person who speaks English clearly.
GetHuman: Let's quantify your experience contacting Florsheim. On a scale of 1 to 5, how easy is it go get help on a Florsheim problem?
~Jim H: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim H: I'd give them a two out of five on communication.
GetHuman: And what about Florsheim's ability to quickly and effectively address your problem?
~Jim H: For that I would say one out of five.
GetHuman: And finally- any advice for other Florsheim customers?
~Jim H: Call them early in the day or late. Don't forget any personal or account information you might need for Florsheim to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim H taken from his Florsheim customer service problem that occurred on November 5th, 2017.
Florsheim
1.00 of 5 stars | 7 reviews
~Jim H's Florsheim Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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