For Eyes: Glasses that use this company are the worst qua...
A For Eyes customer review by GetHuman user ~mike226 from November 21st, 2017
Background on ~mike226's case
GetHuman: ~mike226 - can you tell our other For Eyes customers when your case took place?
~mike226: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to For Eyes, and if so, how?
GetHuman: And which of these common For Eyes customer issues best describes the reason you wanted to talk to them?
(Shows ~mike226 a list of common For Eyes problems)
~mike226: "Track order" was why I was trying to call.
~mike226's review of For Eyes customer service
GetHuman: So how would you sum up your experience for GetHuman's For Eyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mike226: Glasses that use this company are the worst quality. After the eye exam I ordered progressive glasses. These are the weirdest progressive glasses that I tried. I was sick of them, as you carry binoculars and no glasses. I returned them and put my ordinary glass. . Similar thing was with these glasses. I've been trying for several days to perhaps got used already and I thought that was something wrong with my eyesight. Finally, I threw them and bought glasses from $ ** in food market store. I have no problem with these glasses.
GetHuman: Let's quantify your experience contacting For Eyes. On a scale of 1 to 5, how easy is it go get help on a For Eyes problem?
~mike226: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mike226: I'd give them a three out of five on communication.
GetHuman: And what about For Eyes's ability to quickly and effectively address your problem?
~mike226: For that I would say five out of five.
GetHuman: And finally- any advice for other For Eyes customers?
~mike226: Call them early in the day or late. Don't forget any personal or account information you might need for For Eyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mike226 taken from his For Eyes customer service problem that occurred on November 15th, 2017.
For Eyes
5.00 of 5 stars | 4 reviews
~mike226's For Eyes Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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