Forevermetals.com: My wife and I bought our wedding tungsten carbi...
A Forevermetals.com customer review by GetHuman user ~Johannes Kleiber from November 27th, 2017
Background on ~Johannes Kleiber's case
GetHuman: ~Johannes Kleiber - can you tell our other Forevermetals.com customers when your case took place?
~Johannes Kleiber: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Johannes Kleiber a list of common Forevermetals.com problems)
~Johannes Kleiber: "Track order" was why I was trying to call.
~Johannes Kleiber's review of Forevermetals.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johannes Kleiber: My wife and I bought our wedding tungsten carbide rings from Forever Metals. They shipped our rings as promised and the rings were perfect. We loved the engravings on those rings...very sweet! Thanks guys, we will recommend Forever Metals to anyone.
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Johannes Kleiber: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johannes Kleiber: I'd give them a three out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Johannes Kleiber: For that I would say five out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Johannes Kleiber: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Johannes Kleiber taken from his Forevermetals.com customer service problem that occurred on November 22nd, 2017.