Fotobella.com: I was trying to use a coupon code before it exp...

A Fotobella.com customer review by GetHuman user ~sheri from November 13th, 2017

Background on ~sheri's case

GetHuman: ~sheri - can you tell our other Fotobella.com customers when your case took place?
~sheri: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Fotobella.com, and if so, how?
~sheri: I used the 866-254-2504 number I found for on the GetHuman Fotobella.com customer phone number page I was on: Fotobella.com Customer Service Phone Number
GetHuman: And which of these common Fotobella.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sheri a list of common Fotobella.com problems)
~sheri: "Change order" was why I was trying to call.

~sheri's review of Fotobella.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Fotobella.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sheri: I was trying to use a coupon code before it expired and the website kept going down. Finally I gave up. I then got an email from Fotobella suggestion I call for help but was still unable to process my order after being hung up on * times. Extremely frustrating!!!
GetHuman: Let's quantify your experience contacting Fotobella.com. On a scale of 1 to 5, how easy is it go get help on a Fotobella.com problem?
~sheri: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sheri: I'd give them a five out of five on communication.
GetHuman: And what about Fotobella.com's ability to quickly and effectively address your problem?
~sheri: For that I would say three out of five.
GetHuman: And finally- any advice for other Fotobella.com customers?
~sheri: Call them early in the day or late. Don't forget any personal or account information you might need for Fotobella.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sheri taken from his Fotobella.com customer service problem that occurred on November 7th, 2017.

Fotobella.com

5.00 of 5 stars | 9 reviews

~sheri's Fotobella.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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