Fotobella.com: No one was able from accounts to help me. I w...
A Fotobella.com customer review by GetHuman user ~socks1054 from November 14th, 2017
Background on ~socks1054's case
GetHuman: ~socks1054 - can you tell our other Fotobella.com customers when your case took place?
~socks1054: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Fotobella.com, and if so, how?
GetHuman: And which of these common Fotobella.com customer issues best describes the reason you wanted to talk to them?
(Shows ~socks1054 a list of common Fotobella.com problems)
~socks1054: "Returns" was why I was trying to call.
~socks1054's review of Fotobella.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fotobella.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~socks1054: No one was able from accounts to help me. I was told they would call back within **hours, but I have reservations. I've sent two emails thus far and no one has cared to contact me.
GetHuman: Let's quantify your experience contacting Fotobella.com. On a scale of 1 to 5, how easy is it go get help on a Fotobella.com problem?
~socks1054: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~socks1054: I'd give them a five out of five on communication.
GetHuman: And what about Fotobella.com's ability to quickly and effectively address your problem?
~socks1054: For that I would say three out of five.
GetHuman: And finally- any advice for other Fotobella.com customers?
~socks1054: Call them early in the day or late. Don't forget any personal or account information you might need for Fotobella.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~socks1054 taken from his Fotobella.com customer service problem that occurred on November 7th, 2017.