Freelancer.com: worst website I have ever experienced*also made...
A Freelancer.com customer review by GetHuman user GetHuman-198426 from November 14th, 2017
Background on GetHuman-198426's case
GetHuman: GetHuman-198426 - can you tell our other Freelancer.com customers when your case took place?
GetHuman-198426: Sure. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Freelancer.com, and if so, how?
GetHuman: And which of these common Freelancer.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-198426 a list of common Freelancer.com problems)
GetHuman-198426: "Update account information" was why I was trying to contact.
GetHuman-198426's review of Freelancer.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Freelancer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-198426: worst website I have ever experienced*also made unauthorized charges to my PAYPAL account - stay away
GetHuman: Let's quantify your experience contacting Freelancer.com. On a scale of 1 to 5, how easy is it go get help on a Freelancer.com problem?
GetHuman-198426: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-198426: I'd give them a one out of five on communication.
GetHuman: And what about Freelancer.com's ability to quickly and effectively address your problem?
GetHuman-198426: For that I would say four out of five.
GetHuman: And finally- any advice for other Freelancer.com customers?
GetHuman-198426: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Freelancer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-198426 taken from his Freelancer.com customer service problem that occurred on November 5th, 2017.