FurniturePM: We never received a call back and now the custo...
A FurniturePM customer review by GetHuman user GetHuman-52609 from November 16th, 2017
Background on GetHuman-52609's case
GetHuman: GetHuman-52609 - can you tell our other FurniturePM customers when your case took place?
GetHuman-52609: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to FurniturePM, and if so, how?
GetHuman: And which of these common FurniturePM customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-52609 a list of common FurniturePM problems)
GetHuman-52609: "Track order" was why I was trying to contact.
GetHuman-52609's review of FurniturePM customer service
GetHuman: So how would you sum up your experience for GetHuman's FurniturePM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-52609: We never received a call back and now the customer service number does not work. We never received the product we ordered and we were charged immediately.
GetHuman: Let's quantify your experience contacting FurniturePM. On a scale of 1 to 5, how easy is it go get help on a FurniturePM problem?
GetHuman-52609: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-52609: I'd give them a five out of five on communication.
GetHuman: And what about FurniturePM's ability to quickly and effectively address your problem?
GetHuman-52609: For that I would say four out of five.
GetHuman: And finally- any advice for other FurniturePM customers?
GetHuman-52609: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for FurniturePM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-52609 taken from his FurniturePM customer service problem that occurred on November 8th, 2017.
FurniturePM
2.33 of 5 stars | 2 reviews
GetHuman-52609's FurniturePM Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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