GAINSCO: I hung up.I need to give my bank info so I can...
A GAINSCO customer review by GetHuman user ~larry hammonds from November 24th, 2017
Background on ~larry hammonds 's case
GetHuman: ~larry hammonds - can you tell our other GAINSCO customers when your case took place?
~larry hammonds : Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to GAINSCO, and if so, how?
GetHuman: And which of these common GAINSCO customer issues best describes the reason you wanted to talk to them?
(Shows ~larry hammonds a list of common GAINSCO problems)
~larry hammonds : "Coverage question" was why I was trying to call.
~larry hammonds 's review of GAINSCO customer service
GetHuman: So how would you sum up your experience for GetHuman's GAINSCO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~larry hammonds : I hung up.I need to give my bank info so I can make a electronic payment. My bank called me and said the number is wrong and to call Gainsco and give correct number. I've tried all day put on hold long time. You need to hire more reps.*I
GetHuman: Let's quantify your experience contacting GAINSCO. On a scale of 1 to 5, how easy is it go get help on a GAINSCO problem?
~larry hammonds : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~larry hammonds : I'd give them a one out of five on communication.
GetHuman: And what about GAINSCO's ability to quickly and effectively address your problem?
~larry hammonds : For that I would say two out of five.
GetHuman: And finally- any advice for other GAINSCO customers?
~larry hammonds : Call them early in the day or late. Don't forget any personal or account information you might need for GAINSCO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~larry hammonds taken from his GAINSCO customer service problem that occurred on November 22nd, 2017.
GAINSCO
2.00 of 5 stars | 4 reviews
~larry hammonds 's GAINSCO Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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