GE Credit Union: The wait times are awful I spent at least ** mi...
A GE Credit Union customer review by GetHuman user ~the news from November 22nd, 2017
Background on ~the news's case
GetHuman: ~the news - can you tell our other GE Credit Union customers when your case took place?
~the news: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to GE Credit Union, and if so, how?
GetHuman: And which of these common GE Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~the news a list of common GE Credit Union problems)
~the news: "Question" was why I was trying to call.
~the news's review of GE Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the news: The wait times are awful I spent at least ** mins on the phone everytime I call. Dont use this bank if you want to ever recieve help!
GetHuman: Let's quantify your experience contacting GE Credit Union. On a scale of 1 to 5, how easy is it go get help on a GE Credit Union problem?
~the news: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the news: I'd give them a four out of five on communication.
GetHuman: And what about GE Credit Union's ability to quickly and effectively address your problem?
~the news: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Credit Union customers?
~the news: Call them early in the day or late. Don't forget any personal or account information you might need for GE Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the news taken from his GE Credit Union customer service problem that occurred on November 17th, 2017.
GE Credit Union
1.00 of 5 stars | 8 reviews
~the news's GE Credit Union Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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