GameStop.com: I pressed * and my call was cut off. Pressing o...
A GameStop.com customer review by GetHuman user ~Micheal from November 13th, 2017
Background on ~Micheal's case
GetHuman: ~Micheal - can you tell our other GameStop.com customers when your case took place?
~Micheal: Yeah. It was afternoon, on November 5th.
GetHuman: Did you reach out to GameStop.com, and if so, how?
GetHuman: And which of these common GameStop.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Micheal a list of common GameStop.com problems)
~Micheal: "Complaint" was why I was trying to call.
~Micheal's review of GameStop.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GameStop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Micheal: I pressed * and my call was cut off. Pressing other buttons repeatedly also result in the closing of your call. GameStop has always sucked, I dont know why I keep going back to them.
GetHuman: Let's quantify your experience contacting GameStop.com. On a scale of 1 to 5, how easy is it go get help on a GameStop.com problem?
~Micheal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Micheal: I'd give them a four out of five on communication.
GetHuman: And what about GameStop.com's ability to quickly and effectively address your problem?
~Micheal: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop.com customers?
~Micheal: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GameStop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Micheal taken from his GameStop.com customer service problem that occurred on November 5th, 2017.