General Motors: Very fast and they go out there way to solve th...
A General Motors customer review by GetHuman user ~pretty pink from November 25th, 2017
Background on ~pretty pink's case
GetHuman: ~pretty pink - can you tell our other General Motors customers when your case took place?
~pretty pink: Yeah. It was late at night, on November 23rd.
GetHuman: Did you reach out to General Motors, and if so, how?
GetHuman: And which of these common General Motors customer issues best describes the reason you wanted to talk to them?
(Shows ~pretty pink a list of common General Motors problems)
~pretty pink: "Recall" was why I was trying to call.
~pretty pink's review of General Motors customer service
GetHuman: So how would you sum up your experience for GetHuman's General Motors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pretty pink: Very fast and they go out there way to solve the problem.... Thank god for gm*Customers service line.
GetHuman: Let's quantify your experience contacting General Motors. On a scale of 1 to 5, how easy is it go get help on a General Motors problem?
~pretty pink: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pretty pink: I'd give them a five out of five on communication.
GetHuman: And what about General Motors's ability to quickly and effectively address your problem?
~pretty pink: For that I would say three out of five.
GetHuman: And finally- any advice for other General Motors customers?
~pretty pink: Call them early in the day or late. Don't forget any personal or account information you might need for General Motors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pretty pink taken from his General Motors customer service problem that occurred on November 23rd, 2017.