Georgia Department of Revenue: I think its CRAZY to have a "check Refund Statu...
A Georgia Department of Revenue customer review by GetHuman user ~UPSET AND FUSTRATED from November 16th, 2017
Background on ~UPSET AND FUSTRATED's case
GetHuman: ~UPSET AND FUSTRATED - can you tell our other Georgia Department of Revenue customers when your case took place?
~UPSET AND FUSTRATED: Sure. It was late at night, on November 10th.
GetHuman: Did you reach out to Georgia Department of Revenue, and if so, how?
GetHuman: And which of these common Georgia Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~UPSET AND FUSTRATED a list of common Georgia Department of Revenue problems)
~UPSET AND FUSTRATED: "None of those really matches why I wanted to call Georgia Department of Revenue that day." was why I was trying to call.
~UPSET AND FUSTRATED's review of Georgia Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~UPSET AND FUSTRATED: I think its CRAZY to have a "check Refund Status" when the dates that tell you to when to expect your refund is not the accurate being WEEKS OFF.. and the custiomer services people act as if they have no CLUE as to what your are referring to, and are very rude and can't answer questions, Its unexceptable to have to wait *-* MONTHS before a return is ISSUED and the only thing that i was told is its beeing Processed and we got behind, i think they need to get a few skill adated from the IRS
GetHuman: Let's quantify your experience contacting Georgia Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Revenue problem?
~UPSET AND FUSTRATED: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~UPSET AND FUSTRATED: I'd give them a two out of five on communication.
GetHuman: And what about Georgia Department of Revenue's ability to quickly and effectively address your problem?
~UPSET AND FUSTRATED: For that I would say five out of five.
GetHuman: And finally- any advice for other Georgia Department of Revenue customers?
~UPSET AND FUSTRATED: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~UPSET AND FUSTRATED taken from his Georgia Department of Revenue customer service problem that occurred on November 10th, 2017.