GEORGIA POWER IS THE WORST. I CALLED IN AND SPO...
A Georgia Power customer review by GetHuman user ~I HATE GEORGIA POWER from November 15th, 2017
Background on ~I HATE GEORGIA POWER's case
GetHuman: ~I HATE GEORGIA POWER - can you tell our other Georgia Power customers when your case took place?
~I HATE GEORGIA POWER: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Georgia Power, and if so, how?
GetHuman: And which of these common Georgia Power customer issues best describes the reason you wanted to talk to them?
(Shows ~I HATE GEORGIA POWER a list of common Georgia Power problems)
~I HATE GEORGIA POWER: "Lower my bill" was why I was trying to call.
~I HATE GEORGIA POWER's review of Georgia Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I HATE GEORGIA POWER: GEORGIA POWER IS THE WORST. I CALLED IN AND SPOKE TO SOMEONE FOR ABOUT * SEC BEFORE SHE HUNG UP THE PHONE IN MY FACE. IF GEORGIA HAD ANOTHER ELECTRIC COMPANY I WOULD PEFER TO USE THEM. GEORGIA POWER I WOULDN'T SUGGEST ANYONE USING THEM THEY BETTER BE LUCKY THAT THEY ARE THE ONLY ELECTRIC COMPANY IN GEORGIA. THE WORST COMPANY IN THE WORLD.
GetHuman: Let's quantify your experience contacting Georgia Power. On a scale of 1 to 5, how easy is it go get help on a Georgia Power problem?
~I HATE GEORGIA POWER: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I HATE GEORGIA POWER: I'd give them a five out of five on communication.
GetHuman: And what about Georgia Power's ability to quickly and effectively address your problem?
~I HATE GEORGIA POWER: For that I would say four out of five.
GetHuman: And finally- any advice for other Georgia Power customers?
~I HATE GEORGIA POWER: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I HATE GEORGIA POWER taken from his Georgia Power customer service problem that occurred on November 12th, 2017.