Georgia Power: I still didn't get a human, only automated voic...
A Georgia Power customer review by GetHuman user ~notgonna tellya from November 15th, 2017
Background on ~notgonna tellya's case
GetHuman: ~notgonna tellya - can you tell our other Georgia Power customers when your case took place?
~notgonna tellya: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Georgia Power, and if so, how?
GetHuman: And which of these common Georgia Power customer issues best describes the reason you wanted to talk to them?
(Shows ~notgonna tellya a list of common Georgia Power problems)
~notgonna tellya: "Report an Outage" was why I was trying to call.
~notgonna tellya's review of Georgia Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~notgonna tellya: I still didn't get a human, only automated voice. However, my problem was solved quickly and my call was answered swiftly.
GetHuman: Let's quantify your experience contacting Georgia Power. On a scale of 1 to 5, how easy is it go get help on a Georgia Power problem?
~notgonna tellya: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~notgonna tellya: I'd give them a five out of five on communication.
GetHuman: And what about Georgia Power's ability to quickly and effectively address your problem?
~notgonna tellya: For that I would say five out of five.
GetHuman: And finally- any advice for other Georgia Power customers?
~notgonna tellya: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~notgonna tellya taken from his Georgia Power customer service problem that occurred on November 7th, 2017.