Globe Life Insurance: C.S. Rep. not willing to go beyond to get answe...
A Globe Life Insurance customer review by GetHuman user GetHuman-69711 from November 22nd, 2017
Background on GetHuman-69711's case
GetHuman: GetHuman-69711 - can you tell our other Globe Life Insurance customers when your case took place?
GetHuman-69711: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-69711 a list of common Globe Life Insurance problems)
GetHuman-69711: "Make/Chase a claim" was why I was trying to call.
GetHuman-69711's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-69711: C.S. Rep. not willing to go beyond to get answers for me. Had no idea how long it would take to solve my problem. No one else I could talk to.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
GetHuman-69711: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-69711: I'd give them a four out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
GetHuman-69711: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
GetHuman-69711: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-69711 taken from his Globe Life Insurance customer service problem that occurred on November 19th, 2017.