Globe Life Insurance: After ** minutes and stupid music playing in yo...
A Globe Life Insurance customer review by GetHuman user ~Katherine Logan from November 18th, 2017
Background on ~Katherine Logan's case
GetHuman: ~Katherine Logan - can you tell our other Globe Life Insurance customers when your case took place?
~Katherine Logan: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Katherine Logan a list of common Globe Life Insurance problems)
~Katherine Logan: "Cancel my policy" was why I was trying to call.
~Katherine Logan's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Katherine Logan: After ** minutes and stupid music playing in your ear, still no answer. going to fax and stop payment on check sent.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Katherine Logan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Katherine Logan: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Katherine Logan: For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Katherine Logan: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Katherine Logan taken from his Globe Life Insurance customer service problem that occurred on November 11th, 2017.