Globe Life Insurance: I have been talking to several customer service...
A Globe Life Insurance customer review by GetHuman user ~Dammie Mosley from November 21st, 2017
Background on ~Dammie Mosley's case
GetHuman: ~Dammie Mosley - can you tell our other Globe Life Insurance customers when your case took place?
~Dammie Mosley: Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Dammie Mosley a list of common Globe Life Insurance problems)
~Dammie Mosley: "Update account information" was why I was trying to call.
~Dammie Mosley's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dammie Mosley: I have been talking to several customer service workers since Feburary . They have cncelled my check due to the timely manner of me putting the check in the bank ,They have cancelled my check on Feb **th,**** they said I would have to wait *-** business days well I have been waiting well over the business days everytime I call back I get a different customer service worker continuing to tell me the same answer of the previous.Now I have a Matthew on line that I hv been holding on and comes back and tells me my check has been cashed how is that and its in front of me after I gave them all my info on the check they are trying,I WILL NOT RECOMMEND NO ONE TO DEAL WITH this COMPANY.......
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Dammie Mosley: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dammie Mosley: I'd give them a two out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Dammie Mosley: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Dammie Mosley: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dammie Mosley taken from his Globe Life Insurance customer service problem that occurred on November 15th, 2017.