Globe Life Insurance: Matt gave me the information that I needed but...
A Globe Life Insurance customer review by GetHuman user ~just me from November 9th, 2017
Background on ~just me's case
GetHuman: ~just me - can you tell our other Globe Life Insurance customers when your case took place?
~just me: Yes. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~just me a list of common Globe Life Insurance problems)
~just me: "Change my policy" was why I was trying to call.
~just me's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just me: Matt gave me the information that I needed but he was just short and dry like he didn't want to be bothered with me.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~just me: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just me: I'd give them a two out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~just me: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~just me: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just me taken from his Globe Life Insurance customer service problem that occurred on November 2nd, 2017.