Globe Life Insurance: They have been investigating a claim I reported...
A Globe Life Insurance customer review by GetHuman user ~glenda williams from November 8th, 2017
Background on ~glenda williams's case
GetHuman: ~glenda williams - can you tell our other Globe Life Insurance customers when your case took place?
~glenda williams: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~glenda williams a list of common Globe Life Insurance problems)
~glenda williams: "Update account information" was why I was trying to call.
~glenda williams's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glenda williams: They have been investigating a claim I reported in August without payment but yet took my money for increased coverage. glenda williams
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~glenda williams: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glenda williams: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~glenda williams: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~glenda williams: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glenda williams taken from his Globe Life Insurance customer service problem that occurred on November 5th, 2017.