Globe Life Insurance: told they couldnt find any info on policy and I...

A Globe Life Insurance customer review by GetHuman user GetHuman-307256 from November 19th, 2017

Background on GetHuman-307256's case

GetHuman: GetHuman-307256 - can you tell our other Globe Life Insurance customers when your case took place?
GetHuman-307256: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman-307256: I used the 800-654-5433 number I found for on the GetHuman Globe Life Insurance customer phone number page I was on: Globe Life Insurance Customer Service Phone Number
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-307256 a list of common Globe Life Insurance problems)
GetHuman-307256: "Get insurance" was why I was trying to call.

GetHuman-307256's review of Globe Life Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-307256: told they couldnt find any info on policy and I had to mail a request, copy of policy & death notice to a PO addres-and no they do not have any phone contact person
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
GetHuman-307256: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-307256: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
GetHuman-307256: For that I would say four out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
GetHuman-307256: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-307256 taken from his Globe Life Insurance customer service problem that occurred on November 12th, 2017.

Globe Life Insurance

3.11 of 5 stars | 77 reviews

GetHuman-307256's Globe Life Insurance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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