Globe Telecom: * weaks na kmi wlang internet dito sa consolaci...
A Globe Telecom customer review by GetHuman user ~Jun delfin from November 17th, 2017
Background on ~Jun delfin's case
GetHuman: ~Jun delfin - can you tell our other Globe Telecom customers when your case took place?
~Jun delfin: Yes I can. It was evening, on November 7th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Jun delfin a list of common Globe Telecom problems)
~Jun delfin: "Overcharge/Strange charge" was why I was trying to call.
~Jun delfin's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jun delfin: * weaks na kmi wlang internet dito sa consolacion cebu,araw araw nlang kmi reklamo sa office ng globe pero hangang ngayon wla parin..pls actionan nman kc sayang lang bayad namin
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~Jun delfin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jun delfin: I'd give them a four out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~Jun delfin: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~Jun delfin: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jun delfin taken from his Globe Telecom customer service problem that occurred on November 7th, 2017.