Globe Telecom: Almost * weeks na kami walang landline upon ins...
A Globe Telecom customer review by GetHuman user ~Bernaddette Navarro from November 10th, 2017
Background on ~Bernaddette Navarro's case
GetHuman: ~Bernaddette Navarro - can you tell our other Globe Telecom customers when your case took place?
~Bernaddette Navarro: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Bernaddette Navarro a list of common Globe Telecom problems)
~Bernaddette Navarro: "Technical support" was why I was trying to call.
~Bernaddette Navarro's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bernaddette Navarro: Almost * weeks na kami walang landline upon installing, unfair naman yung service ng globe my tumawag sa cp ko from globe na irerepair daw and yet walang pumunta sobrang nakakastress na talaga!!! hope na maayos naman yung land line service namin, di ba customer kami????? dito kami sa *** Yakal St., Signal Vill. Taguig
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~Bernaddette Navarro: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bernaddette Navarro: I'd give them a five out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~Bernaddette Navarro: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~Bernaddette Navarro: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bernaddette Navarro taken from his Globe Telecom customer service problem that occurred on November 3rd, 2017.