Globe Telecom: lagi po ala connection* d aq mkatawag ng maayos...
A Globe Telecom customer review by GetHuman user ~herdel padilla genson from November 10th, 2017
Background on ~herdel padilla genson's case
GetHuman: ~herdel padilla genson - can you tell our other Globe Telecom customers when your case took place?
~herdel padilla genson: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~herdel padilla genson a list of common Globe Telecom problems)
~herdel padilla genson: "Update account information" was why I was trying to call.
~herdel padilla genson's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~herdel padilla genson: lagi po ala connection* d aq mkatawag ng maayos s YAHOO lalong lalo n s skype pwedi po b mag padala kau ng staff dto
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~herdel padilla genson: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~herdel padilla genson: I'd give them a one out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~herdel padilla genson: For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~herdel padilla genson: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~herdel padilla genson taken from his Globe Telecom customer service problem that occurred on November 6th, 2017.