Globe Telecom: Dati Akong Globe Subscriber for *yr,dito sa val...
A Globe Telecom customer review by GetHuman user ~Consoladpr D. Tumlos from November 12th, 2017
Background on ~Consoladpr D. Tumlos's case
GetHuman: ~Consoladpr D. Tumlos - can you tell our other Globe Telecom customers when your case took place?
~Consoladpr D. Tumlos: Sure. It was afternoon, on November 6th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Consoladpr D. Tumlos a list of common Globe Telecom problems)
~Consoladpr D. Tumlos: "Cancel service" was why I was trying to call.
~Consoladpr D. Tumlos's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Consoladpr D. Tumlos: Dati Akong Globe Subscriber for *yr,dito sa valencia city Bukidnon.May reklamo ako tungkol sa connection,for *x akong pabalik-balik sa nung office dito,ngunit wlang action for *mos.Kaya hindi na ako nagbabayad sa aking bill.kaya pinutulan ako ng linya.Ngunit ang mga hacker sa inyong linya ay patuloy na nageenjoy sa kanilang koneksyon.Dito sa alkuino emporium valencia city bukidnon. Sana Aksyonan nyo naman... ako nga pala si Consolador D Tumlos.
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~Consoladpr D. Tumlos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Consoladpr D. Tumlos: I'd give them a three out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~Consoladpr D. Tumlos: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~Consoladpr D. Tumlos: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Consoladpr D. Tumlos taken from his Globe Telecom customer service problem that occurred on November 6th, 2017.