Globe Telecom: bakit di na settle ang accounts ko before, sabi...
A Globe Telecom customer review by GetHuman user GetHuman-232714 from November 10th, 2017
Background on GetHuman-232714's case
GetHuman: GetHuman-232714 - can you tell our other Globe Telecom customers when your case took place?
GetHuman-232714: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-232714 a list of common Globe Telecom problems)
GetHuman-232714: "Setup service" was why I was trying to call.
GetHuman-232714's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-232714: bakit di na settle ang accounts ko before, sabi sa costumer service nyo okay na yun. bakit ngayon may letter ako natanggap from the attorney na hindi daw na settle ang previous ko na accounts. naka bayad na ako bago dumating ang bill. bakit ganito ang service nyo? malabo
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
GetHuman-232714: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-232714: I'd give them a one out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
GetHuman-232714: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
GetHuman-232714: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-232714 taken from his Globe Telecom customer service problem that occurred on November 2nd, 2017.