Globe Telecom: pano po malalaman yung billing statement? wala...
A Globe Telecom customer review by GetHuman user ~demetrio bautista from November 10th, 2017
Background on ~demetrio bautista's case
GetHuman: ~demetrio bautista - can you tell our other Globe Telecom customers when your case took place?
~demetrio bautista: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~demetrio bautista a list of common Globe Telecom problems)
~demetrio bautista: "Overcharge/Strange charge" was why I was trying to call.
~demetrio bautista's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~demetrio bautista: pano po malalaman yung billing statement? wala po kase dumadating samin pano kami magbabayad ng bill kung wala po exact amount ng babayaran?
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~demetrio bautista: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~demetrio bautista: I'd give them a four out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~demetrio bautista: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~demetrio bautista: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~demetrio bautista taken from his Globe Telecom customer service problem that occurred on November 9th, 2017.