Globe Telecom: pwede pong mag tanong sir mag kano po per m...

A Globe Telecom customer review by GetHuman user ~jay jay from November 24th, 2017

Background on ~jay jay 's case

GetHuman: ~jay jay - can you tell our other Globe Telecom customers when your case took place?
~jay jay : Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
~jay jay : I used the +63 926 213 7372 number I found for on the GetHuman Globe Telecom customer phone number page I was on: Globe Telecom Customer Service Phone Number
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~jay jay a list of common Globe Telecom problems)
~jay jay : "Setup service" was why I was trying to call.

~jay jay 's review of Globe Telecom customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jay jay : pwede pong mag tanong sir mag kano po per moth ang bill globebroad *LTG*GUSTO ko sana mag palagai this month eh .. wait ko po reply nyo salamat
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~jay jay : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jay jay : I'd give them a two out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~jay jay : For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~jay jay : Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jay jay taken from his Globe Telecom customer service problem that occurred on November 19th, 2017.

Globe Telecom

1.89 of 5 stars | 65 reviews

~jay jay 's Globe Telecom Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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