Gmail: It has been more than * days, i am not able to...
A Gmail customer review by GetHuman user GetHuman-340859 from November 23rd, 2017
Background on GetHuman-340859's case
GetHuman: GetHuman-340859 - can you tell our other Gmail customers when your case took place?
GetHuman-340859: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Gmail, and if so, how?
GetHuman: And which of these common Gmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-340859 a list of common Gmail problems)
GetHuman-340859: "Service problem" was why I was trying to contact.
GetHuman-340859's review of Gmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Gmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-340859: It has been more than * days, i am not able to access my gmail account. Not receiving verification code from gmail. Gone through every procedure to get my mail accesss according to gmail. But the issue has not resolved. What wrong with gmail verification code. Its ******** up work and communication. Please help
GetHuman: Let's quantify your experience contacting Gmail. On a scale of 1 to 5, how easy is it go get help on a Gmail problem?
GetHuman-340859: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-340859: I'd give them a three out of five on communication.
GetHuman: And what about Gmail's ability to quickly and effectively address your problem?
GetHuman-340859: For that I would say two out of five.
GetHuman: And finally- any advice for other Gmail customers?
GetHuman-340859: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-340859 taken from his Gmail customer service problem that occurred on November 21st, 2017.