Gmail: No one would help. Was told have a good day and...
A Gmail customer review by GetHuman user GetHuman-14068 from November 22nd, 2017
Background on GetHuman-14068's case
GetHuman: GetHuman-14068 - can you tell our other Gmail customers when your case took place?
GetHuman-14068: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Gmail, and if so, how?
GetHuman: And which of these common Gmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14068 a list of common Gmail problems)
GetHuman-14068: "Change plan" was why I was trying to contact.
GetHuman-14068's review of Gmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Gmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14068: No one would help. Was told have a good day and there is nothing they could do. Was not given or spelled reps name.
GetHuman: Let's quantify your experience contacting Gmail. On a scale of 1 to 5, how easy is it go get help on a Gmail problem?
GetHuman-14068: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14068: I'd give them a one out of five on communication.
GetHuman: And what about Gmail's ability to quickly and effectively address your problem?
GetHuman-14068: For that I would say one out of five.
GetHuman: And finally- any advice for other Gmail customers?
GetHuman-14068: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14068 taken from his Gmail customer service problem that occurred on November 20th, 2017.