Go Health Insurance: Gohealth botched our Blue Cross Blue Shield ins...
A Go Health Insurance customer review by GetHuman user ~Abandoned in Louisiana from November 26th, 2017
Background on ~Abandoned in Louisiana's case
GetHuman: ~Abandoned in Louisiana - can you tell our other Go Health Insurance customers when your case took place?
~Abandoned in Louisiana: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Go Health Insurance, and if so, how?
GetHuman: And which of these common Go Health Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Abandoned in Louisiana a list of common Go Health Insurance problems)
~Abandoned in Louisiana: "Update account information" was why I was trying to call.
~Abandoned in Louisiana's review of Go Health Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Health Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Abandoned in Louisiana: Gohealth botched our Blue Cross Blue Shield insurance application and now we are without coverage! AVOID AT ALL COSTS!
GetHuman: Let's quantify your experience contacting Go Health Insurance. On a scale of 1 to 5, how easy is it go get help on a Go Health Insurance problem?
~Abandoned in Louisiana: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Abandoned in Louisiana: I'd give them a four out of five on communication.
GetHuman: And what about Go Health Insurance's ability to quickly and effectively address your problem?
~Abandoned in Louisiana: For that I would say three out of five.
GetHuman: And finally- any advice for other Go Health Insurance customers?
~Abandoned in Louisiana: Call them early in the day or late. Don't forget any personal or account information you might need for Go Health Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Abandoned in Louisiana taken from his Go Health Insurance customer service problem that occurred on November 23rd, 2017.