Go2Bank: I went to the gas station to put gas in my car...
A Go2Bank customer review by GetHuman user GetHuman-283692 from November 26th, 2017
Background on GetHuman-283692's case
GetHuman: GetHuman-283692 - can you tell our other Go2Bank customers when your case took place?
GetHuman-283692: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Go2Bank, and if so, how?
GetHuman: And which of these common Go2Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-283692 a list of common Go2Bank problems)
GetHuman-283692: "Account Help" was why I was trying to call.
GetHuman-283692's review of Go2Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Go2Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-283692: I went to the gas station to put gas in my car. I paid at the pump then go in to get something to drink. When I go to pay my card is declind. Can anyone tell me how I get my money unlocked
GetHuman: Let's quantify your experience contacting Go2Bank. On a scale of 1 to 5, how easy is it go get help on a Go2Bank problem?
GetHuman-283692: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-283692: I'd give them a one out of five on communication.
GetHuman: And what about Go2Bank's ability to quickly and effectively address your problem?
GetHuman-283692: For that I would say one out of five.
GetHuman: And finally- any advice for other Go2Bank customers?
GetHuman-283692: Call them early in the day or late. Don't forget any personal or account information you might need for Go2Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-283692 taken from his Go2Bank customer service problem that occurred on November 22nd, 2017.