Go2Bank: the only thing I see wrong with this company is...
A Go2Bank customer review by GetHuman user ~do not have screenname from November 22nd, 2017
Background on ~do not have screenname's case
GetHuman: ~do not have screenname - can you tell our other Go2Bank customers when your case took place?
~do not have screenname: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Go2Bank, and if so, how?
GetHuman: And which of these common Go2Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~do not have screenname a list of common Go2Bank problems)
~do not have screenname: "Account Help" was why I was trying to call.
~do not have screenname's review of Go2Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Go2Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~do not have screenname: the only thing I see wrong with this company is they should not send a card to you thru the mail without asking for your information not by random choice! I think it is pure b.s. especially if you have never gotten anything thru the mail from them before asking if you want to get a card from them! do not activate this card! have them remove all info about you from their mailing list immediately!
GetHuman: Let's quantify your experience contacting Go2Bank. On a scale of 1 to 5, how easy is it go get help on a Go2Bank problem?
~do not have screenname: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~do not have screenname: I'd give them a one out of five on communication.
GetHuman: And what about Go2Bank's ability to quickly and effectively address your problem?
~do not have screenname: For that I would say one out of five.
GetHuman: And finally- any advice for other Go2Bank customers?
~do not have screenname: Call them early in the day or late. Don't forget any personal or account information you might need for Go2Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~do not have screenname taken from his Go2Bank customer service problem that occurred on November 16th, 2017.