GoDaddy: Too much noise in the background to hear. No r...
A GoDaddy customer review by GetHuman user ~Powerful Presentations from November 15th, 2017
Background on ~Powerful Presentations 's case
GetHuman: ~Powerful Presentations - can you tell our other GoDaddy customers when your case took place?
~Powerful Presentations : Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Powerful Presentations a list of common GoDaddy problems)
~Powerful Presentations : "Renew Domain" was why I was trying to call.
~Powerful Presentations 's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Powerful Presentations : Too much noise in the background to hear. No response to my question of why do I need to enter the security code if I enter my customer number and PW. No options to pay in * payments vs. one.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Powerful Presentations : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Powerful Presentations : I'd give them a four out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Powerful Presentations : For that I would say three out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Powerful Presentations : Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Powerful Presentations taken from his GoDaddy customer service problem that occurred on November 5th, 2017.