GoDaddy: My go daddy agent took the time to find out wha...

A GoDaddy customer review by GetHuman user ~Tom Lawless from November 25th, 2017

Background on ~Tom Lawless's case

GetHuman: ~Tom Lawless - can you tell our other GoDaddy customers when your case took place?
~Tom Lawless: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
~Tom Lawless: I used the 866-938-1119 number I found for on the GetHuman GoDaddy customer phone number page I was on: GoDaddy Customer Service Phone Number
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom Lawless a list of common GoDaddy problems)
~Tom Lawless: "Claiming a Domain" was why I was trying to call.

~Tom Lawless's review of GoDaddy customer service

GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom Lawless: My go daddy agent took the time to find out what email client program I was using. Then she walked me through the process of fixed some default program I did not want.*Soooooo helpful,
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~Tom Lawless: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom Lawless: I'd give them a one out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~Tom Lawless: For that I would say two out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~Tom Lawless: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom Lawless taken from his GoDaddy customer service problem that occurred on November 16th, 2017.

GoDaddy

2.69 of 5 stars | 296 reviews

~Tom Lawless's GoDaddy Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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