GoDaddy: Very bad experience. I purchased VPS in India f...
A GoDaddy customer review by GetHuman user GetHuman-vishals from November 28th, 2017
Background on GetHuman-vishals's case
GetHuman: GetHuman-vishals - can you tell our other GoDaddy customers when your case took place?
GetHuman-vishals: Yes. It was morning, on November 27th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-vishals a list of common GoDaddy problems)
GetHuman-vishals: "Refund a Charge" was why I was trying to call.
GetHuman-vishals's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-vishals: Very bad experience. I purchased VPS in India for my website. My earlier hosting was on sql server. GoDaddy provides mysql. does not have any option for cases like this. They don't have online chat active in India. Right now the time is *.** pm in India and you cannot find any chat online. You have to call, then they keep you on hold. This costs you huge. Also the problem is not solved.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
GetHuman-vishals: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-vishals: I'd give them a one out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
GetHuman-vishals: For that I would say two out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
GetHuman-vishals: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-vishals taken from his GoDaddy customer service problem that occurred on November 27th, 2017.