Good Housekeeping Magazine: After numerous attempts to stop subscription by...
A Good Housekeeping Magazine customer review by GetHuman user GetHuman-392075 from November 20th, 2017
Background on GetHuman-392075's case
GetHuman: GetHuman-392075 - can you tell our other Good Housekeeping Magazine customers when your case took place?
GetHuman-392075: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Good Housekeeping Magazine, and if so, how?
GetHuman: And which of these common Good Housekeeping Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-392075 a list of common Good Housekeeping Magazine problems)
GetHuman-392075: "Account Access" was why I was trying to call.
GetHuman-392075's review of Good Housekeeping Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Good Housekeeping Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-392075: After numerous attempts to stop subscription by sending invoice back to them, plus writing a letter and canceling subscription, nothing worked!! We'll see if the phone call actually works this time!! Andrew said he couldn't explain why they never received any of my notices, but would make it effective today! He was very friendly and helpful.
GetHuman: Let's quantify your experience contacting Good Housekeeping Magazine. On a scale of 1 to 5, how easy is it go get help on a Good Housekeeping Magazine problem?
GetHuman-392075: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-392075: I'd give them a five out of five on communication.
GetHuman: And what about Good Housekeeping Magazine's ability to quickly and effectively address your problem?
GetHuman-392075: For that I would say five out of five.
GetHuman: And finally- any advice for other Good Housekeeping Magazine customers?
GetHuman-392075: Call them early in the day or late. Don't forget any personal or account information you might need for Good Housekeeping Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-392075 taken from his Good Housekeeping Magazine customer service problem that occurred on November 17th, 2017.