Good Housekeeping Magazine: Once again, I had to invest *** minutes just tr...
A Good Housekeeping Magazine customer review by GetHuman user ~kiss my loyalty good-bye from November 26th, 2017
Background on ~kiss my loyalty good-bye's case
GetHuman: ~kiss my loyalty good-bye - can you tell our other Good Housekeeping Magazine customers when your case took place?
~kiss my loyalty good-bye: Yes. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Good Housekeeping Magazine, and if so, how?
GetHuman: And which of these common Good Housekeeping Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~kiss my loyalty good-bye a list of common Good Housekeeping Magazine problems)
~kiss my loyalty good-bye: "Refund a Charge" was why I was trying to call.
~kiss my loyalty good-bye's review of Good Housekeeping Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Good Housekeeping Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kiss my loyalty good-bye: Once again, I had to invest *** minutes just trying to find a C.S. * to call and ask where my March **** issue is . . . then add another *** minutes on hold waiting for someone in C.S. to ans. my call. the BIG QUESTION is: why don't they include their C.S. number in EACH and EVERY ISSUE THEY PRINT ???!!!!! Shows how they feel about their customers . . . think about it!!! When my sub. runs out, I will NOT re-up!
GetHuman: Let's quantify your experience contacting Good Housekeeping Magazine. On a scale of 1 to 5, how easy is it go get help on a Good Housekeeping Magazine problem?
~kiss my loyalty good-bye: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kiss my loyalty good-bye: I'd give them a five out of five on communication.
GetHuman: And what about Good Housekeeping Magazine's ability to quickly and effectively address your problem?
~kiss my loyalty good-bye: For that I would say four out of five.
GetHuman: And finally- any advice for other Good Housekeeping Magazine customers?
~kiss my loyalty good-bye: Call them early in the day or late. Don't forget any personal or account information you might need for Good Housekeeping Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kiss my loyalty good-bye taken from his Good Housekeeping Magazine customer service problem that occurred on November 24th, 2017.